At gogowechat.com, we strive to deliver your orders in a timely and efficient manner. Please review our shipping policy below for details on processing times, shipping methods, rates, and more.
Order Processing
Processing Time: Orders are processed within 3-5 business days after payment is received.
Order Confirmation: You will receive an order confirmation email once your order has been placed, and another notification once your order has shipped.
Shipping Methods
We offer free standard shipping on all orders, with no additional fees—domestic or international.
Destination Shipping Method Estimated Delivery Time
United States (Domestic) Standard Shipping 5–7 business days
International (All Countries) Standard International Shipping 10–20 business days
Note: We currently only offer standard shipping. Expedited, express, and overnight shipping options are not available.
Free Shipping
All orders qualify for free standard shipping.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided link.
Delivery Issues
Incorrect Address: Please double-check your shipping address before placing an order. We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Stolen Packages: We are not responsible for lost or stolen packages marked as delivered. Please contact the shipping carrier for assistance.
Delivery Delays: While we aim to provide accurate delivery estimates, we cannot guarantee delivery times due to potential carrier delays or other unforeseen circumstances.
Customs, Duties, and Taxes
For international orders, customs, duties, and taxes may apply. These fees are the responsibility of the customer and vary by country. Please check with your local customs office for more information.
Changes to Orders
If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request but cannot guarantee changes after the order has been processed.
Contact Us
If you have any questions or need further assistance with your order, please contact our customer service team:
Email: [email protected]